An Open Letter to Security Vendors
All of you have reason to worry about the prospect of Microsoft entering the security market this summer with a new service called OneCare. But you're focused on the wrong problem. Instead of focusing on Microsoft, you need to take a good hard look at the effectiveness of your own wares. I've talked with a lot of computer users lately, and the conclusion is inescapable: Your products just aren't good enough.
Some of your products don't do a complete job; others are packaged in ways that customers don't understand; parts of some software don't work properly, and other programs are so big that they cause the very problems customers want to avoid. Opinions from PC Magazine: An Open Letter to Security Vendors
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