McAfee apologizes for bugs in Falcon roll out
McAfee Inc. has apologized to users for bugs in the company's new line of client protection software, released last month.
In an e-mail sent to some users last week, McAfee Executive Vice President Bill Kerrigan acknowledged that there had been glitches in the roll out. "We would like to extend our sincere apologies to anyone who may have had problems with their computers due to the upgrade," he wrote.
Not all McAfee customers have been given the new software, which is going through a phased roll out, according to a McAfee spokeswoman. However, users who receive software updates from McAfee directly, or who purchased the software in the past month may have had problems, she said. McAfee apologizes for bugs in Falcon roll out
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